Refund Policy
Effective April 8, 2026
Please read our refund terms carefully before making a purchase.
Please Note
We stand behind our courses with a generous guarantee. For one-time purchases (such as Fretboard Freedom Path), each customer is eligible for one refund across all one-time purchases. Once a refund has been issued on a one-time purchase, all future one-time purchases are considered final.
Subscription products (Improvisers Academy) follow their own per-plan refund rules described below. By completing a purchase, you acknowledge and agree to this policy.
Digital Courses
All one-time digital courses (such as Fretboard Freedom Path) include a 14-day money-back guarantee.
If you are not satisfied, you may request a refund within 14 days of purchase. No questions asked.
Improvisers Academy Subscription
The Improvisers Academy is a recurring subscription product. Refund terms depend on your plan:
| Plan | Refund Terms |
|---|---|
| 7-Day Trial ($1) | No refund on the $1 trial fee. Cancel anytime within the 7-day trial period to avoid the $39/month charge. If you do not cancel before the trial ends, your subscription automatically converts to the Monthly plan. |
| Monthly ($39/mo) | No refund for the current billing period. Cancel anytime through your dashboard on learn.weissguitar.com. You retain full access until the end of the billing period you have already paid for. |
| Annual ($297/yr) | 14-day money-back guarantee from your purchase date. If you cancel within 14 days, you receive a full refund. After 14 days, no refund is issued, but you retain full access until the end of your annual billing period. |
Cancellation: You can cancel your subscription at any time from your dashboard on learn.weissguitar.com. Cancellation stops future charges but does not generate a refund for time already paid (except for the Annual plan's 14-day guarantee). The "one refund across all purchases" rule does not apply to subscriptions. Each subscription plan follows its own rules above.
Memberships
- If your membership includes a 14-day free trial, no refunds are offered once the trial period has ended.
- If your membership does not include a free trial, you are covered by our 14-day money-back guarantee from the date of purchase.
Private Lessons and Mentorship
All private lessons, coaching packages, and mentorship programs are NON-REFUNDABLE.
This ensures we can reserve your spot and commit the necessary time and resources to your growth. When you claim a spot, you are preventing another student from joining.
How to Request a Refund
To request a refund (where eligible), please contact us directly:
Please contact us within the applicable timeframe. Refunds will be processed back to your original payment method. Refunds are typically processed within 7-14 business days, depending on your payment provider. Refunds apply only to the original purchaser and cannot be transferred to another person or future purchase.
Consumer Protection Notice
Cancellation of a transaction in accordance with the Consumer Protection (Cancellation), Htsa"a -2010 and Consumer Protection Act, 1981.
ביטול עסקה בהתאם לתקנות הגנת הצרכן (ביטול עסקה), התשע"א-2010 וחוק הגנת הצרכן, התשמ"א 1981